Random Spectacular

FAQs

Delivery/Shipping/Taxes

Please refer to the Shipping & Taxes tab of each product page for details of our delivery charges and taxes.

Cancelling your order

If you would like to cancel your order before it has shipped, please contact us so that we can cancel the order on our system before authorizing your payment. If your item(s) have already shipped we will be happy to exchange or refund within 14 days (see below).

Returns, exchanges and refunds

If an item you have purchased from us is faulty and you would like to return, please notify us within 14 days.

Items should be returned to Random Spectacular, c/o St Jude's, Summerhall, 1 Summerhall, Edinburgh, EH9 1PL.

We would suggest that you use some form of delivery service that requires a signature. Once we have received the item(s) (in the condition in which they were sent) we can either offer you an alternative item or a full refund. We would request that you return the item(s) to us within 14 working days of receipt.

Please ensure that you include your name, address and telephone number or e-mail when returning goods.